These Terms of Service govern your access to and use of this website and the Lavien Scent tester program. This website is operated by Cosmetic Companion LLC. Throughout the site, the terms “we”, “us” and “our” refer to Cosmetic Companion LLC.
Company Details
Company: Cosmetic Companion LLC
Address: 2220 E Branham Ln, Phoenix, AZ, Maricopa, 85042 - 6934, US
Email: info@lavienscent.com
Phone: +90 456 345 34 43
1. Acceptance of Terms
By accessing this website, completing a fragrance preference form, placing an order, or using any part of our service, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use the website or place an order.
2. Our Products and Services
Lavien Scent offers cosmetics and fragrance-related products, including women’s and men’s fragrance tester sets through our tester program. Product information, tester set contents, prices, delivery terms, and available payment options are displayed on the website before an order is submitted.
Our tester program may include fragrance discovery sets with multiple perfume testers. These products are intended to help customers experience different scents before choosing a preferred fragrance style.
3. Product Information
We make reasonable efforts to display product descriptions, package contents, prices, and availability as accurately as possible. However, product packaging, presentation, availability, and promotional conditions may change from time to time.
Images and visuals on the website are used for presentation purposes. The actual product may differ slightly from the images shown, depending on packaging, stock, batch, or supplier updates.
4. Prices and Payment
Prices are displayed in ₺ unless stated otherwise. The final price, including any applicable taxes, delivery fees, or additional charges, will be shown before the customer confirms the order.
Available payment methods may include online payment, cash on delivery, or other payment methods shown on the checkout or order page. We reserve the right to update available payment methods at any time.
5. Orders and Reservation
Submitting an order request does not always guarantee product availability. In some cases, orders may be subject to stock confirmation, address verification, payment confirmation, or delivery availability.
If the website displays a reservation or limited-time availability message, this is intended to help manage current stock and order processing. It does not create a permanent guarantee of product availability.
6. Delivery
Delivery options, estimated delivery times, and delivery fees may vary depending on the customer’s location, courier availability, and order details. Any delivery estimate shown on the website is provided for informational purposes and may be affected by circumstances outside our control.
7. Cancellation, Returns and Hygiene Notice
Because fragrance and cosmetic products may be personal-use items, returns may be limited where products have been opened, used, damaged, or are no longer suitable for resale for hygiene or safety reasons.
If you receive an incorrect, damaged, or defective product, please contact us as soon as possible using the contact details provided on this website. We may request order details, photos, or other information to review the issue.
8. Customer Responsibilities
You agree to provide accurate and complete information when submitting forms or placing an order. This includes your name, delivery address, phone number, and any other information needed to process and deliver your order.
You must not use the website for fraudulent activity, misuse promotional offers, submit false information, interfere with website functionality, or attempt to access systems or data without authorization.
9. Website Availability
We may update, suspend, or modify parts of the website at any time for maintenance, security, operational, or business reasons. We do not guarantee that the website will always be available, uninterrupted, or free from technical errors.
10. Intellectual Property
All content on this website, including text, design, logos, product presentation, images, graphics, and website layout, is owned by or licensed to Cosmetic Companion LLC unless otherwise stated. You may not copy, reproduce, distribute, or use our content for commercial purposes without written permission.
11. Privacy
We process personal data in accordance with our Privacy Policy and, where applicable, our KVKK information notice. Please review those pages to understand how we collect, use, store, and protect customer information.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Cosmetic Companion LLC shall not be liable for indirect, incidental, special, or consequential damages arising from the use of the website, delays in delivery, temporary unavailability, or reliance on information displayed on the website.
13. Changes to These Terms
We may update these Terms of Service from time to time. Any updated version will be published on this page. Continued use of the website after changes are published means that you accept the updated terms.
14. Contact
If you have questions about these Terms of Service, your order, delivery, or our products, you can contact us:
Email: info@lavienscent.com
Phone: +90 456 345 34 43
Address: 2220 E Branham Ln, Phoenix, AZ, Maricopa, 85042 - 6934, US
Last updated: June 20, 2026